Privacy Policy

Privacy Policy

Introduction

Welcome to https://stress-management-therapy.storysurge.net (hereinafter referred to as “Stress Management Therapy” or “we”). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://stress-management-therapy.storysurge.net), mobile applications, online services, and products offered under this domain. Please note that this policy does not extend to external platforms, applications, or services linked to our site, which have their own privacy policies governing data usage.

Processing Activities

This policy describes how we handle your personal information across various interactions:

  1. Using Our Applications and Services: When you sign up as an authorized user, access our apps, or utilize our online services, we collect and process your personal data to provide these services.

  2. Visiting Our Websites: If you browse our websites linked to this Privacy Policy, we may gather information about your device, location, and browsing behavior through automated tools like cookies (explained further below).

  3. Communications: We may reach out to you via emails, calls, or text messages/SMS for marketing, support, or service-related purposes. By subscribing to our communications, you agree to receive such messages.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Your username, registration details, and profile settings.
  • Payment Information: Credit/debit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details (if shared) for direct payments or refunds.
  • Purchase Information: Products or services you have purchased, order details, and delivery addresses.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers (for SMS/text communications), and mobile app usage data.
  • Location Data: Your geographic location information when using our location-based services or when we obtain your consent.
  • Feedback and Reviews: Comments, ratings, and reviews you provide about our products or services.
  • Social Media Information: If you log in through social media accounts, we may access your public profile information from those platforms.
  • Product Interest: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user forms, account registration, online interactions, automated tracking tools (like cookies), and third-party providers who assist us in data collection and processing.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. They serve multiple purposes, including:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as allowing you to log in.
  • Preference Cookies: Remembering user preferences for improved browsing experience.
  • Analytics Cookies: Tracking and analyzing user behavior on our sites to enhance performance and functionality.

You can manage non-essential cookies through our Cookie Manager, which provides options to accept or reject specific types of cookies. Please note that disabling certain cookies may impact your user experience on our platform.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Once the data is no longer needed or you request its deletion, we will securely delete it from our systems.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Access to your data and its use details.
  • Correction or rectification of inaccurate data.
  • Erasure (deletion) of your data in certain circumstances.
  • Restriction on the processing of your data.
  • Portability of your data, allowing you to receive it in a structured format.
  • Objection to or opt-out from data processing activities.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Privacy Team at [email protected] or via postal mail at:
Stress Management Therapy, Data Privacy Department, [Address].

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, feedback, or requests (including unsubscribe), please reach out to our Data Privacy Team at:
Email: [email protected]
Mail: Stress Management Therapy, Data Privacy Department, [Address]